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IV Waste has notified the city they will start picking up their receptacles effective February 22. Residents are being asked to put out their IV Waste black receptacles (garbage cans and recycling bins) curbside as usual on your normal collection day. Neither the city or Waste Pro will remove IV logo cans. We encourage any resident wishing to have IV receptacles removed from their property after February 29 to call IV Waste at (504) 224-8471.
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Please let us know by filling out the 'Report a Missing Garbage Collection' form here or by calling (504) 468-7240.
Residents with disabilities CURRENTLY receiving specialized accommodations for both garbage and recycling services do not need to do anything. Waste Pro will deliver a handicapped can to the residences on its list. Please note that the list of addresses provided to Waste Pro is unfortunately somewhat dated. Therefore, we ask for patience as they work through it and if you do not receive a handicapped can and you are already enrolled in this service, please call 504-468-7240 or email COKCommunications@kenner.la.us.
Residents with disabilities are eligible to utilize specialized accommodations for both garbage and recycling services. To initiate implementation of these services and begin the enrollment process, please call 504-468-7240 or email COKCommunications@kenner.la.us. We will reach out to you to begin the verification process.
Waste Pro will start delivering new green cans with blue lid starting February 14, 2024. All new cans will be in place no later than February 29, 2024. If you have not receive a Waste Pro cart by March 1, 2024 please contact us at COKCommunications@kenner.la.us or (504) 468-7240
Waste Pro is delivering new carts in cycles and not all residences on a street are guaranteed to be in the same cycle. If you do not have your new cart by February 28th and you currently pay the Jefferson Parish Water Department for garbage service, please call 504-468-7240 or email COKCommunications@kenner.la.us.
No. All collection days will remain the same.
In addition to various social media channels, this information has been provided on the city’s website, the city’s government access channel, (channel 76 for Cox customers and channel 99 for AT&T customers), and Kenner residents can expect an informational flier to be delivered.
As part of Waste Pro's service, they will swap personal black IV Waste can(s) to a brand new green Waste Pro can if the resident or business owner can provide proof of purchase (email, receipt, etc). Please call Waste Pro at (504) 392-4619 or email them at email@example.com to make this arrangement.
If IV Waste removes an additional IV Waste branded can that you purchased from IV Waste, please contact IV Waste at (504) 224-6670 to discuss your property.
Residents should place garbage curbside out on their normal collection day in any trash receptacle or trash bag they have available. IV is obligated to pick up any garbage (bagged, boxed, in a can, etc.) as long as the container weighs less than 75 lbs., or is bundled and is less than 4 feet in length and 2 feet in diameter.
No. Ramelli Janitorial is still handling these services for the city. Waste Pro will only handle curbside garbage and bulk waste collection.
The green recycling bin should be used for current curbside recycling services provided by Ramelli Janitorial Services. Ramelli will continue to provide supplemental services including curbside recycling and drop site management.
We are asking residents to confirm their participation in the recycling program by emailing COKCommunications@Kenner.La.US to ensure that all who wish to recycle are included. Please include your service address. If you do not receive a response or recycling container within 3 days of sending the email, please call our office at (504) 468-7240.
The city will only provides one recycling container that is included with curbside collection services. However, alternative options can include utilizing the previously used small green recycling bins for overflow, or you may purchase your own recycling bin. The recycling cart must have “RECYCLING” written on the container. Simply place it next to your Kenner recycling bin on your regular recycling day, which is the 2nd day of your garbage pickup day.
If you're recycling is contaminated, it will not be collected. An "oops" card will be issued by Ramelli Waste that explains the proper way to recycle your items and why the recycling materials were not picked up.
Yes, if you would like this bin removed, pleases let us know by emailing COKcommunicatons@Kenner.La.Us or by calling 504-468-7240 and we will have the bin removed.